How to handle communications in a cyber incident
If a cyber incident affects your business, the way you communicate with your staff, stakeholders, customers and perhaps the media, can make a huge difference in the way your business is perceived. In an incident, attention tends to focus on the technical aspects of putting things right and communication may be left as a secondary concern. With this in mind, the National Cyber Security Centre has published some guidance on how to manage your communication strategy. Core principles The guidance outlines three core principles to follow: Prepare your communications strategy in advance. Communicate clearly with different parties, and tailor your [...]