The government has launched a consultation on a new process employers will need to follow when managing flexible working requests.

Since COVID, there has been a significant shift towards flexible, remote and hybrid working. While this brings benefits, it is not always practical in every role.

The Employment Rights Act will introduce changes making it more likely that flexible working requests are approved, although employers will still be able to refuse them in certain circumstances.

Since April 2024, employers have been required to consult with employees about such requests, but no formal process has been specified. The government now intends to standardise how requests are assessed and, where necessary, declined.

The proposed process aims to encourage meaningful discussion and trial of workable solutions.

A new ‘reasonableness test’ due in 2027 will require employers to accept flexible working requests where they are reasonable and feasible. Statutory guidance will be introduced to clarify employer obligations.

The consultation seeks input from employers on current practices, which will help shape future guidance.

To find out more or participate, see: https://www.gov.uk/government/consultations/make-work-pay-improving-access-to-flexible-working