Venues in certain sectors should continue to ask customers, visitors and staff to ‘check in’, to help stop the spread of coronavirus (COVID-19).

Establishments in the following sectors should encourage attendees to check in and maintain records of staff, customers and visitors who choose to provide their contact details:

  • hospitality, including pubs, bars, nightclubs, restaurants and cafes
  • tourism and leisure, including theatres, museums and cinemas
  • close contact services
  • places of worship
  • facilities provided by local authorities such as libraries and community centres

Venues should:

  • ask every customer or visitor (over the age of 16) to ‘check in’ by:
  • scanning the NHS QR code poster via their NHS COVID-19 app; or
  • providing their name and telephone number (this can be done in advance, for example, via a pre-booking system). You should also note the date of entry
  • keep a record of all staff working on your premises, their shift times and dates, and their contact details
  • keep these records of customers, visitors and staff for 21 days and provide this information to NHS Test and Trace, if requested
  • display an NHS QR code poster so that customers and visitors can ‘check in’ using the NHS COVID-19 app (as an alternative to providing their contact details)
  • adhere to data protection legislation, including the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018

See: Maintaining records of staff, customers and visitors to support NHS Test and Trace – GOV.UK (www.gov.uk)