Addressing workplace conflict: insights from a recent Acas roundtable
The Advisory, Conciliation and Arbitration Service (Acas) recently hosted a roundtable with partners in Wales to examine the causes of workplace conflict and identify ways organisations can respond more effectively. Several recurring themes emerged during the discussions. Participants highlighted generational differences in attitudes towards work, rights, and identity, emphasising the importance of strong people management skills for managers. The discussions also noted that formal procedures often become the default response, with managers sometimes reluctant to address issues informally. Economic pressures, particularly their impact on pay negotiations, were cited as a common trigger for workplace disputes. Supporting Managers to Handle Conflict [...]







