CMA Cracks Down on Fake Online Reviews
Online reviews play a major role in how customers choose products and services, which is why the Competition and Markets Authority (CMA) is increasing its focus on fake and misleading review practices. The CMA has recently launched investigations into five businesses as part of a wider crackdown on potentially deceptive online review activity. Why the CMA Is Investigating The investigations are looking into how reviews are: collected, moderated, displayed, and reflected within star ratings shown to customers. The move follows the introduction of the Digital Markets, Competition and Consumers Act 2024, which made several review-related practices illegal, including: posting fake [...]







